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The geo-social media wars have nothing to do with location

What used to be true in business is now becoming true on the social webs if you believe the recent digital hype around geo-based social media platforms such as foursquare and Gowalla.

It’s about location, location, location (not) !

I’ve been an active participant / early adopter on foursquare and Gowalla for the last several months and what is really obvious is that Geo-based social media is the first digital channel that could effectively redefine loyalty programs and truly tie retail, trade and both ATL & BTL initiatives together. It’s practically a digital marketer’s wet dream.

It’s also become obvious to me that location (through GPS or otherwise) is actually not the reason for the hype and early success of these platforms, nor will it be the reason it doesn’t fizzle out in 3 months.

If it was only about location to create social interactions, Latitude from Google would have taken off two years ago and not become known as the stalker app.

From my perspective, having people “check in” or let their location become visible to others through these platforms is merely the mechanism or enabler to the gaming part of these platforms.

At the end of the day, the foursquare platform is a more fun and intuitive game to play than the Gowalla game of stamping passports and picking up & dropping off weird items around town. This is also why having twitter report on location will have zero impact on these platforms as twitter is a live search engine – not a social network or a game.

Foursquare is seeing 50% monthly growth right now because the game is fun and unlike other silly games that have taken over the social media world (i.e. farmville or mafia wars on facebook) it has some real life context and rewards – like free food and drink for being the “mayor” of a location or checking into a location a set number of times. Gowalla’s success can also be tied back to real rewards and context.

Of course these new platforms are also mobile based and we all know by now that mobile web is being used primarily by consumers for social media. Did you know that traffic to facebook mobile in Canada is now about the same as online access?  Knowing that, it’s hard to believe that facebook hasn’t enabled their Apps to work on mobile yet – although for those of us already sick of the farmville and mafia wars fbook spam on our walls, this is still a good thing.

Just as gaming apps are the most popular downloads on smartphones, the geo-social media wars are really about who has the best game and who can keep it going the longest before being picked up by  Google, Yahoo, facebook, or Microsoft.

May 3, 2010   View Comments

Location based services will really start to fly with Fire Eagle

This week Yahoo! announced that they now know where you are… well as long as you give them permission first with their new Fire Eagle location based services (LBS) platform.  

Isn’t Fire Eagle really another term for describing a phoenix… as in the rising of the Phoenix - or is that a bit too ironic… or iconic for them given everything they’ve gone through with Microsoft this year?

Marketers should be really excited about this new platform. Besides making social networking kinda creepy (as blogged here last November), it adds context and relevance to your online ads.

Adding location (aka relevance) to an online behavioural targeting program attached to a CPC (cost per click) or CPA (cost per action) model is an online marketer’s wet dream. 

The way Fire Eagle works is that you either tell it where you are (country, city, town, zip etc…), or give permission for GPS enabled devices to do it on your behalf.  Fire Eagle will then publish your location information to the services that you have approved – whether it be a restaurant review site or facebook. Relevant ads will follow.

The neat thing about this new service is that it is completely open to the development community with a robust API – which means you can add geo-specific information to virtually any web service you want. It could be as silly as tracking where your friends are on the way to Collingwood for that weekend getaway on a google maps mashup. It would be like getting directions then seeing where people are relevant to those directions.

Already over 50 services have adopted Fire Eagle’s platform into their own offering including Six Apart’s blogging service Movable Type, messaging platform Pownce and neighborhood news site Outside.in

Whether or not this service will compete with Apple (they have similar services on their iphone platform) or the upcoming Google Android platform or becomes a complimentary web service to the above remains to be seen.

I’m not sure people really want everybody to know where they are at all times… but fortunately you can control your own settings – even manually update location to defer people from where you actually are…. like saying your current location is your home address where you are “working from home” instead of announcing that you are actually on the golf course AGAIN on a Friday afternoon :)

August 14, 2008   View Comments

10 Mobile Predictions for the next 12 months

Earlier this year I made 10 predictions for mobile – and many of them have already come true! Check out the original post here. 

As part of their mobile insert this month, Strategy Magazine asked if I could provide 10 new sets of predictions… so here they are 10 predictions for the Canadian Mobile marketing ecosystem over the next 12 months as printed in this month’s issue:  

  1. Fixed Bluetooth networks will appear all over the country – giving marketers and advertisers proximity marketing abilities as seen in the UK and South Africa
  2. One carrier will start the 2d bar code craze by introducing a line of devices that come with a decoder pre-installed. Scanning heads of lettuce for nutritional information will become common-place shortly after (as they already are in Japan)
  3. The Mobile web will become more important for marketers as a channel than SMS as devices such as the iphone and the blackberry bold (and rumoured thunder) will raise the bar in terms of overall experience with a high speed mobile web experience on our national 3G network
  4. Mobile widgets and applications become bigger drivers for consumer behaviour than the device itself. It will no longer be just about the hardware
  5. Palm will make a comeback and once again compete in the “smartphone” space
  6. Thanks to built-in GPS in many devices, Location based services (LBS) mashups will make your mobile device more personal and relevant. Marketers will be shortly behind
  7. A new Social Networking utility goes totally mobile (with LBS) – and competes with facebook for Canadian mindshare
  8. Mobile gaming will explode in popularity – leading to strong growth in mobile advertising
  9. At least one new GSM national Carrier will enter the marketplace and will compete directly with Rogers. They’ll probably sell the iphone too. Look for either Bell or Telus (or both) to signal a move into supporting GSM in Canada as well
  10. Over 30 billion SMS messages will be sent in Canada – up from the predicted 18 billion this year

August 5, 2008   View Comments

10 Blogging topics for next week’s Mobile World Congress

I’ll be getting on a plane Sunday afternoon to Barecelona, Spain for the 2008 Mobile World Congress – formely known as the 3GSM.

Mobile world congress

My plan is to blog at least once a day with summaries, points of view and perspective on a variety of mobile related topics including: 

  1. How MMS is working as a marketing device in Europe
  2. Applications of LBS (location based services) in Asia
  3. Bluetooth marketing messaging in Africa
  4. Mobile Search
  5. Mobile web vs. Mobile widgets
  6. Mobile advertising platforms, case studies and trends
  7. Mobile Social Networking
  8. Demos of 4G technology
  9. New devices, or device trends
  10. Off-deck content and applications

The plan is to also attend several events related to the conference including the Mobile Monday Peer Awards, Mobile Entertainment forum, Canadian breakfast forum, Mobile Jam session and the GoMo News blender.

Do you have other topics you’d like to hear about while i’m there? Send me an SMS, comment or email me through the contact form on this website.  

February 8, 2008   View Comments

There is no such thing as Mobile Marketing in Canada

Steve Levy, President of Market Research in Eastern Canada for IPSOS Reid, declared at this week’s CMA digital marketing conference that there is no mobile marketing in Canada. According to their research, 27% of Canadian marketers agree that mobile marketing will be very important in the future with 9% indicating they are practicing it now. Steve indicated he didn’t know how anybody could actually be doing mobile marketing now as Canadian carriers don’t yet support it.

I had an opportunity to speak with Steve after his presentation and suggested that his definition of Mobile Marketing was likely different from the 9% practicing it in Canada today.

He pointed out that when he walks by a retail outlet he doesn’t get coupons or messaging sent to his mobile device – which is how he defines mobile marketing. His definition really refers to location based services (LBS) or sometimes referred to as location based messaging (LBM). LBS / LBM does work in Canada across all carriers for those with built-in GPS in their devices (like the Blackberry 8800), but all the examples I’ve worked with require you to download a supporting application to your mobile device to make it work. Related to this are QR Codes (or Quick Response Codes) which are already rampant in other countries. Oh, another interesting stat from the Ipsos-Reid survey, 29% of marketers believe that QR Codes will be a part of many campaigns in the next three years. I’ll cover more on LBS & QR Codes in an upcoming article.

Mobile Marketing is more than LBS and QR Codes, although it is true that the future of Mobile Marketing could revolve around them.

Mobile Marketing is about creating conversations and creating engagement with audiences through the Mobile channel. Put another way, mobile marketing is about amplifying branded events, extending product or service experiences and extending the reach of a campaign which may already include TV, print, web, and email.

When I give an overview of Mobile Marketing to our clients, I tend to break it out into four channels:

1) SMS (or text messaging) & MMS

2) Downloading (ringtones, video & images) & Applications

3) Mobile Web

4) Mobile advertising

Of course others may define or categorize the mobile channel a bit differently, but I’ve found that using this approach can bring clarity and focus to your conversations. Over the coming weeks, I’ll provide my point of view of how to leverage each of these channels into your marketing mix. This year’s CMA conference had its moments, but I’m looking forward to next year’s conference where I’m expecting a location based message to be delivered from centre stage.

October 31, 2007   View Comments